Orders typically process within 1-3 business days, and shipping times vary based on your location. You will receive a tracking number once your order has been dispatched.

We offer hassle-free returns and exchanges within 30 days of receiving your order. Items must be unworn, unused, and in their original packaging. To initiate a return or exchange, please contact our support team.

If your order has not yet been shipped, you can update your shipping address by reaching out to us as soon as possible.

Once your order has shipped, you’ll receive a tracking number via email. You can use this to track your package in real-time.

Our customer support team is always happy to help! You can reach us via email at info@gohelvetia.com or call us at +1(515)758-5321.

If you notice an error in your shipping address, contact us immediately. If your order hasn’t been shipped yet, we’ll update it for you. If it has already been dispatched, we’ll do our best to assist you in redirecting the package.

We currently offer only USA shipping! Shipping times and rates vary depending on your location. You can check availability and shipping rates at checkout.

Whenever possible, we ship all items in one package. However, depending on product availability and warehouse locations, some items may arrive separately. You’ll receive tracking details for each package.